I thought I fixed this by the order in which I connected the headset (Power on Headset first then plug in USB Wireless Dongle, instead of plug in USB Wireless Dongle then power on Headset). There are times where it does work, but more often then not it does not. Headset states it's powering on and that the mic is on, but no charging words are uttered, nor is there a charging status indicated in CUE under the settings. Plug in USB Charging cable into any USB port As of recently the CUE Software has been updated to 2.14, of which I figured this charging bug would have been resolved, but it hasn't.ģ. I searched for about an hour and couldn't find this particular problem. Any help would be appreciated! And I apologize if this issue has been posted/answered. It shouldn't shut off while plugged in and never has until last week. I did check the box to "Disable auto shutoff", but that's just fixing the symptom. I'm using the cable that came with the headset, tried multiple USB ports and the issue remains. I did some combination of powering the headset off and back on that made it show 100% one time today, but I can't recreate it. I opened CUE (was using 2.5.66, I think, and updated to 2.11.115 today trying to fix the issue) and noticed the battery indicator for the first time. Also, (and most importantly) I noticed that it turns itself off now when not in use after 10 minutes or so. In addition, the lights on the ear pieces rapidly flash red instead of the slow pulsing green. Instead, I get a slow pulsing amber LED which seems to indicate it is charging. (while plugged in) Last week, I noticed the green LED was not lit. I do tech support and work from home a lot, so I typically turn it on in the morning and it stays on all day. Which I assume means it is fully charged. (it's plugged into a motherboard USB 3.0 port) So, I'm used to seeing a green LED on the mic when it is turned off. I typically have the headset plugged into the computer even when I'm using it. Take any device, most computers will charge them, but often a lot slower than they would on a regular brick charger.I've had my Void Wireless RGB for just over 2 months. Something like a headset I would usually recommend charging with an external charger whenever possible. However as I mentioned earlier, computers have different charging standards, and as such, they are not always going to work as expected, even if they should. Yes, their computer most likely has a USB 2.0 port, probably a 3.0 port. Too bad they don’t have the recommended optimum charging rate, other than “high power”. Keep the headset at room temperature (20-30☌ or 68-86☏).Remove the USB charging cable promptly after the headset has been fully charged.If RGB lighting effects are unimportant to you, they can be disabled with iCUE to extend battery life.Battery life is maximized by keeping the battery in a partially charged state. Do not leave the battery fully discharged for long periods. Make sure the battery is fully charged before initial use.Place the wireless USB transmitter in an open, unobstructed area.Some USB ports found on older devices do not support USB 2.0. Remember that the USB charging cable requires a high power (USB 2.0 or better) port.The CORSAIR VOID RGB ELITE WIRELESS Headset battery has no “memory effect”, so there is no need to completely discharge it before recharging.Connect the USB charging cable to the CORSAIR VOID RGB ELITE WIRELESS Headset.Connect the USB charging cable to any working USB port on your PC.The CORSAIR VOID RGB ELITE WIRELESS Headset must be fully charged before its first use.(Lithium Polymer)Īll the relevant info is IN the main manual. Perhaps they put it in the box, but nothing on the site. They don’t ship these with a charger, and nowhere on the site do they list the charger requirements or best performance instruction. The worst thing about that though, I spent time doing some research on the manufacturer website. Unless you charging it through the pc was the issue
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